TERMS FOR PACKAGES, GIFT CARDS AND BOOKING CANCELLATIONS

1.Loss of a package

When purchasing packages, please note that in the event of loss:

• Abonementa summa netiek atgriezta;
• Jauns abonements netiek izsniegts;
• Kosmetoloģijas centrs par nozaudētajiem abonementiem atbildību nenes;
• Nozaudējot abonementa kartiņu, uzņēmums nevar nodrošināt abonementā iekļautās procedūras;
• The package card is the only proof that the client has purchased a package. The company has no other evidence of the existence of the package.

2.Terms of use of a package

The purchased package remains unchanged and applies only to the specific service for which it was purchased. The package is not exchanged for another package, is not divided or transferred to third parties and covers only those obligations and services that were envisaged at the time of its purchase.

3.Procedure for cancelling appointments within a package

The client has the right to cancel a previously booked service appointment, but if the cancellation is made less than 24 hours before the start time of the booked appointment, that visit is considered to have been used. In such a case, one visit is automatically deducted from the client's active package.

4.Loss and expiry of a gift card

If a gift card is lost or has expired:

• Dāvanu kartes termiņš netiek pagarināts;
• Nauda par dāvanu karti netiek atgriezta;
• No compensation will be provided for lost or stolen gift cards.

5.Terms of use of a gift card

• Dāvanu kartes var izmantot tikai kosmetoloģijas centra pakalpojumiem;
• Ar dāvanu kartēm nav iespējams iegādāties produktus;
• Dāvanu kartes netiek apmainītas pret naudu;
• Lai izmantotu dāvanu karti, obligāti jāuzrāda pati dāvanu karte. Čeks vai cita veida apstiprinājums netiek pieņemts kā apliecinājums dāvanu kartes esamībai;
• The gift card cannot be used to pay for hairdressing services or for eyelash and eyebrow care services (including extensions, lamination, tinting and shaping).
• Gift cards cannot be used to purchase packages.

6.Use of packages and gift cards on health grounds.

If packages or gift cards are not used for health reasons, the money paid for them is not refunded.

7.Gift cards and packages are not valid if:

• Tām ir beidzies lietošanas termiņš vai tās ir bojātās;
• They are counterfeit or signs of counterfeiting have been detected.

Dāvanu kartes lietošanas termiņš ir norādīts uz dāvanu kartes. Dāvanu karte ir derīga līdz pēdējam uz kartes uzrādītajam datumam (ieskaitot).Lūdzam rūpīgi sekot līdzi abonementu un dāvanu karšu izmantošanas iespējām un termiņiem. Paldies par sapratni!

8.Cancelling/ rescheduling a booking

A booking may be cancelled no later than 24 hours before the reserved time. If a booking is cancelled later than 24 hours before the reserved service time, the service provider is entitled to withhold 100% of the fee for the reserved treatment. The reserved time is intended solely for serving that particular client, and a late cancellation prevents the service provider from offering this time to another client.